Orders ship from our location in Florida within 3 - 5 business days (typically sooner). You will be notified via email once your order ships at which time we will provide a USPS tracking number. 

Please note, our shop will not be responsible for damaged or lost items due to the fault of the shipping carrier. Also, once your package is received by the shipping carrier we are not responsible for shipping delays. 

Returns: January will return or exchange any items purchased from ShopJanuary.com that are received back within 10 days of the delivery date. Any items being returned must be returned back to us in the original condition with the original packaging and proof of purchase. Please note, return shipping is at the buyers expense.

*** There are absolutely no returns for custom orders or bulk orders. Exchanges can be made if any item arrives damaged.